Category: Artificial intelligence (AI)

What Is an Insurance Chatbot? +Use Cases, Examples It’s important to remember that chatbots are not a customer service cure-all. But, thanks to the power of AI, an insurance chatbot can evolve and be trained to handle an increasingly wide range of queries/tasks. Whether it’s a one-time payment or setting up recurring payments, chatbots facilitate…

Insurance Chatbots: Use Cases, Benefits & Best Practices Imagine automating up to 80% of customer interactions, freeing up human agents for the truly complex issues. Chatbots are no longer just tools, they’re partners in delivering exceptional customer service. Deliver your best self-service support experience across all customer engagement points and seamlessly integrate AI-powered agents with…